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Reviews

Take a look at what some of our customers have to say!

Sam and the entire team were professional, explained what they would be doing that day and put mats down to protect the wood floors where they were working. The staff was extremely courteous, respected the property, and did a fantastic job on the chimney inspection, the repairs, the installation of the copper flashings, and especially, the fantastic fireplace installed in the Master Bedroom. I really appreciated the communication to keep me informed during the order stage for the materials, the call the day before and morning of each process. I will definitely have them inspect and clean on an annual basis. Thank you Chimney Doctor Team!!!

— Marci N.

Scott did a fantastic job of putting in a new fireplace for us. He covered everything so it wasn‘t harmed and left everything very neat. We love the fireplace. He stays through the full installation – does not just bid the job out to others and leave. Highly recommend!

— Marty R.

My house had an existing wood burning fireplace that I wanted replaced with a new insert. Owner Scott presented me with a ton of options that were affordable and looked great. The job was completed in a very time and cost efficient manner and I could not be happier. I later found out that Scott had been the selection of choice for Chimney repair and replacement projects for a few friends and neighbors, all extremely satisfied with his work.

— Brittany H.

This is the second time we have used the Chimney Doctor and I have nothing but praise for the wonderful service we received both times. Everything was explained in detail, the work was promptly finished, and the clean up was immaculate. He then sat down and really explained things to the 96-year-old woman I care-give for, so she knew what was going on. Excellent service and I highly recommend using them.

— Bette J.D.

Very professional. Prompt. Provides options with no slant toward the expensive stuff-very fair with disclosure. Price was a good value for the very high quality work. The owner works late and extra to get the job done and set appointments. You gotta like the small business man that goes the extra mile for the customer. Highly recommend.

— Keith F.

Very friendly and easy to work with. Sam and Bryce installed a new wood burning insert, the entire team was very knowledgeable, made sure we understood everything that was going on, kept our house clean throughout the whole process. They even offered to move our furniture back into place that we had moved over so they could work. The insert looks fantastic. Trustworthy and honest, would definitely recommend their services.

— Lindsay F.

I had the best service and experience with getting my chimney fixed, from The Chimney Doctors. Our housing developers built our chimney with many complications, so happy Sam, Scott and Bryce were here to help fix our chimney, now we can have finally use our fireplace and without any serious concerns about chemicals coming into our house. Thank you again Chimney Doctor!! I would recommend this company to everyone!

— Vanessa T.

Chimney Doctor Sam did an amazing job. I’m beyond grateful I found them!! 10/10 will be a return customer.

— Adam L.

We were very impressed with the entire process from start to finish. Their customer service when setting up the appointment and updating us on arrival times was great, and their field reps were very knowledgeable and did an excellent job, showing us where the problems were and how they would fix them. We also respect that they treat COVID seriously and took every precaution w/ masks and asked that we do the same. We will use them annually for regular maintenance and highly recommend them. Enjoying a beautiful fire as I type this.

— Nancy S.

We purchased our home last year with the home inspection recommending the chimney cap be replaced. After some research we decided to call Chimney Doctor based on the reviews. We were not disappointed…Sam was great, very professional, answered all our questions and gave us some valuable information. We now have a new chimney cap. We also had our dryer vent cleaned, which apparently hadn't been done for years. Call Chimney Doctor, they know their stuff and will not disappoint.

— Tracy S.

Oh my gosh these guys are awesome! Scott, Sam & Josh are very professional, friendly and knowledgeable. We had an unusual issue with a woodpecker pecking on our chimney every morning. It sounded like the bird was in our house. “Woody” was waking us up at 7am every morning. Chimney Doctor came up with a novel idea that took care of the problem. I can’t say how grateful we are!! This is definitely the company to call - over 30 years of expertise and knowledge and very reasonable rates. Thank you Chimney Doctor!

— Susan S.

Scott and company did a great job fixing our leaky chimney and installing a new gas insert. They were professional, clean, conscientious and fairly priced. They kept us informed every step of the way. I would highly recommend them to friends and neighbors.

— Amy F.

We had such an amazing experience and are really happy to have our gas fireplace up and running. He always answered the phone, and if he didn't, would call back really fast. He was also fast with email. I recommend this company for any chimney needs.

— Robert T.

Sam, from Chimney Doctor, came to our place to service our gas fireplace. He was AWESOME! He was professional, courteous, knowledgeable and safely and efficiently serviced our fireplace. He explained the process of each step. He wore a mask the entire visit. I highly recommend Chimney Doctor! 5 Stars!

— Tim G.

I am highly recommending this business to people that are in search of a qualified chimney sweeper. A safety inspection was done prior to the sweep, and it was discovered that there were issues with the original installation of my wood stove insert. Sam was knowledgeable and patient. It was a pricey fix, but I feel much safer using it now. Just to add, the workers were very respectable about covering furniture and placing it back in their original spot after completion of the job! AND, they wore masks! Thank you, Dr. Scott, Sam, Bryce and Josh!

— Julie T.

Great service, had my rental and my home inspected. Offered great advice on making things safer without being pushy on items I wanted to pass on. Will definitely use again.

— Terence C.

Certifications

Fireplace Investigation, Research & Education Service logo
Chimney Safety Institute of America, CSIA Certified logo
NFI Gas Specialist page on the NFI website
National Chimney Sweep Guild logo
CA State Licensed Contractor website
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Toni Ostini profile picture
Toni Ostini
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We have been using the Chimney Doctor for several seasons now to care for our fireplace and we cannot imagine using any other company. The staff is always prompt, kind, swift and thorough. Every year we get a scheduling call at least a month in advance to secure a spot in their very busy calendar and a reminder text a few days out. Additionally, a text gives us a heads up when the tech is headed our way. These folks are honest and the pricing fair and clear. It feels great to be able to support a local, "mom and pop" company that is centered right here in our community. If you use your fireplace every year to heat your living room/bedroom/ etc. do yourself a favor and get the Chimney doctor out to care for it, yearly.
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Bruce Staver
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Chimney, doctor was very flexible with my property. I had human relations issues and they were very helpful in rescheduling three times. They were cheerful when helping me with my personality issues We finally got them in there and they thoroughly inspected my equipment. I have two Fireplace inserts and they always ensure that there’s no intrusion of water on these exhaust on the roof. I couldn’t be happier with this company if you have a fireplace fireplace insert or a chimney that needs to be swept. Chimney, doctor is on-call.
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jcop14
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Great communication. Timely follow up. Friendly. Knowledgeable.
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Bogdan Gushchin
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Josh and Sam came out to my house to do a dryer service. I could not be more happier with the services provided, the customer service, and the knowledge I have learned from this appointment. Thank you for everything!
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Craig Groves
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I’m a SLO homeowner and recently had my gas insert stove serviced by the Chimney Doctor. Fabulous service in all regards - on time, thorough, explained everything. I highly recommend them !
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Raelyn Petty
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We’ve been using Chimney Doc for the past four years, and before that my parents used them for the same home. They’ve been consistently outstanding every time. They are always professional, punctual, and thorough, and it’s clear they take pride in their work. They do an excellent job cleaning our fireplace and always leave everything spotless when they’re finished. It’s hard to find a company that’s this reliable year after year. We highly recommend them to anyone looking for honest, knowledgeable, and dependable fireplace service!
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Charles Cummins
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Amazing customer service and attention to detail. Highly recommend.
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Jody Nelson profile picture
Jody Nelson
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Chimney Doctor San Luis Obispo Exceptional care from Chimney Doctor for our dryer’s yearly inspection and cleaning! Sam, the owner, personally came out to do the work. Great ease making an appointment. They are incredibly skilled, professional, and thorough. I feel safe with their comprehensive, high-quality, certified level of work and attention to details. They explained what they were going to do and reviewed the work as they were doing it. They were patient, supportive, and educational throughout our service visit! For this type of work, you want someone you can trust with your home! We trust Chimney Doctor with our home and will continue to use them yearly!
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Sandy McEwen
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Chimney doctor did an excellent job troubleshooting my gas fireplace. They figured it out and ordered the part and came back to install it. Sam is the one who helped me and is very pleasant and helpful explaining things to me. I would recommend chimney doctors
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